Return Policy

Effective Date: 5-May-2025

At Evergreen Nuts, we prioritize customer satisfaction and strive to ensure that our products meet the highest quality standards. If you encounter any issues with your purchase, please review our return and refund policy below.

1. Damaged or Defective Products

If you receive a product that is damaged, defective, or contaminated, please contact our customer service team within 24 hours of receiving your order. We will work diligently to resolve the issue, which may include a replacement or refund.

2. Return Conditions

To be eligible for a return:

• The product must be unused and in its original packaging.

• The seal must remain intact unless the issue pertains to product quality.

• Returns must be initiated within 24 hours of delivery.

Please do not return any food products without first contacting our customer service team for specific return instructions.

3. Non-Returnable Items

For health and safety reasons, we cannot accept returns for products that have been opened or used, unless there is a verified quality issue.

4. Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 7 business days.

5. Contact Us

For any questions or to initiate a return, please contact our customer service team:

Email: info@evergreenfoodllc.com