Shipping Policy

Effective Date: 5-May-2025

At Evergreen Nuts, we are committed to delivering our products promptly and efficiently. This shipping policy outlines the terms and conditions related to the delivery of our products.

1. Delivery Locations

We offer shipping services across the United Arab Emirates (UAE).

2. Delivery Timeframes

• Orders placed before 9:00 AM: Eligible for same-day delivery (within Dubai).

• Orders placed after 9:00 AM: Will be delivered the next business day.

• Weekend Deliveries: Please note that deliveries are not available on Sundays.

3. Delivery Charges

• Orders above AED 99: Eligible for free delivery.

• Orders below AED 99: A delivery fee of AED 30 will be applied.

4. Order Tracking

Once your order is dispatched, you will receive a confirmation email with tracking details to monitor your delivery status.

5. Delivery Issues

If you experience any issues with your delivery, such as delays or damaged products, please contact our customer service team promptly to resolve the matter.

6. Contact Us

For any questions or concerns regarding our shipping policy, please reach out to us:

Email: info@evergreenfoodllc.com